Gostei muito dos tópicos. Anexei dois trabalhos que estão na web.
 clipped from daniellock.com1. Eliminate bureaucracy 2. Eliminate duplication 3. Determine what adds value to the process 4. Simplify 5. Think Rapid Response 6. Use software and systems properly 7. Make it difficult to do the activity incorrectly 8. Reduce the complexity of the way we write and talk 9. Standardise – select a single way to do the activity 10. Involve your suppliers in your business |
