Dados o conjunto de processos mais complexos e com múltiplas interfaces (troca de informações, com diversos atores envolvidos na tomada de decisão, ou notificação, interagindo com sistemas computacionais em diversas dessas partes), é clara a necessidade de se entender o papel da coordenação neste contexto.
Talvez o trabalho de Malone (MIT) ajude.
It should also be clear that coordination, as we have defined
it, can occur in many kinds of systems: human, computational,
biological, and others. For instance, questions about how people
manage dependencies among their activities are central to parts
of organization theory, economics, management science, sociology,
social psychology, anthropology, linguistics, law, and political
science. In computer systems, dependencies between different
computational
processes must certainly be managed, and, as numerous observers
have pointed out, certain kinds of interactions among computational
processes resemble interactions among people (e.g., Fox, 1981;
Hewitt, 1986; Huberman, 1988a; 1988b; Miller & Drexler, 1988;
Smith & Davis, 1981). To give a sense of the approaches different
fields have taken to studying coordination, we summarize in Appendix
B examples of results about coordination from computer science,
organization theory, economics, and biology.
2.
A FRAMEWORK FOR STUDYING COORDINATION
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